1. Agreement to Terms
By accessing or using the website located at abraalarab.com (the "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please discontinue use of the Website immediately.
These Terms apply to all visitors, users, and others who access the Website. They do not constitute a trading agreement, contract of sale, or offer to supply petroleum products. Any commercial engagement with ABRA ALARAB is governed by separate, written agreements entered into in accordance with our onboarding and compliance process.
2. About ABRA ALARAB
ABRA ALARAB Petroleum Trading LLC is a petroleum and commodities trading company registered in Dubai, United Arab Emirates. We facilitate the trading and distribution of refined oil products, crude oil, diesel, lubricants, tar, and asphalt across the Middle East, Africa, and Asia.
Registered Address: Office M20, Mezzanine Floor, Al Dana Centre, Maktoum Street, Deira, Dubai, UAE
Email: business@abraalarab.com
3. Use of the Website
You agree to use this Website only for lawful purposes and in a manner consistent with all applicable laws and regulations. You must not:
- Use the Website in any way that violates applicable local, national, or international law or regulation.
- Transmit any unsolicited or unauthorised advertising, spam, or promotional material.
- Attempt to gain unauthorised access to any part of the Website, its servers, or related systems.
- Introduce viruses, malware, or any other harmful code or technology to the Website.
- Reproduce, duplicate, copy, sell, or exploit any portion of the Website without our express written permission.
- Misrepresent your identity or affiliation when contacting us through the Website.
We reserve the right to restrict or terminate access to the Website for any user who breaches these Terms or who uses the Website in a manner inconsistent with its intended purpose.
4. No Trading Solicitation or Offer
The content of this Website is provided for general information and introductory purposes only. Nothing on this Website constitutes or should be construed as:
- An offer, solicitation, or invitation to enter into any commodity trading transaction.
- A guarantee of product availability, pricing, or delivery terms.
- Investment advice, financial advice, or a recommendation to enter into any transaction.
All commercial enquiries submitted through the Website are subject to our internal KYC, sanctions screening, and credit assessment processes before any engagement is considered. ABRA ALARAB retains the absolute right to decline any enquiry or counterparty at its discretion.
5. KYC, Compliance & Counterparty Requirements
ABRA ALARAB operates in strict compliance with international trade regulations, anti-money laundering (AML) laws, and applicable sanctions regimes. Any party seeking to engage with us commercially must:
- Submit to and satisfactorily complete our Know Your Customer (KYC) and due diligence process.
- Not be listed on, or affiliated with any entity listed on, any applicable international sanctions list, including but not limited to OFAC, EU, UN, and UAE sanctions lists.
- Provide accurate, complete, and up-to-date business identification and ownership documentation.
- Comply with HSE (Health, Safety & Environment) standards applicable to the petroleum trading industry.
- Maintain adequate credit standing as assessed by ABRA ALARAB at its sole discretion.
ABRA ALARAB reserves the right to terminate any business relationship if a counterparty is found to be in breach of these requirements at any time.
6. Intellectual Property
All content on this Website, including but not limited to text, graphics, logos, images, icons, and software, is the property of ABRA ALARAB Petroleum Trading LLC or its content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and view the Website content for personal, non-commercial informational purposes only. You may not reproduce, republish, distribute, transmit, display, or create derivative works from any content on this Website without our prior written consent.
7. Accuracy of Information
We endeavour to ensure that the information on this Website is accurate and up to date. However, we make no representations or warranties of any kind, express or implied, as to the completeness, accuracy, reliability, or suitability of any information, products, or services contained on this Website. Market conditions, product availability, and regulatory environments change frequently; information on the Website should not be relied upon as current.
8. Disclaimer of Warranties
To the fullest extent permitted by applicable law, this Website and its content are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted, error-free access.
We do not warrant that the Website will be free from viruses or other harmful components, or that defects will be corrected.
9. Limitation of Liability
To the maximum extent permitted by applicable law, ABRA ALARAB Petroleum Trading LLC, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business, or reputational damage, arising out of or in connection with:
- Your use of or inability to use this Website.
- Any reliance on information contained on this Website.
- Any unauthorised access to or alteration of your data or transmissions.
- Any matter relating to this Website beyond our reasonable control.
Nothing in these Terms limits liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under UAE law.
10. Indemnification
You agree to indemnify, defend, and hold harmless ABRA ALARAB Petroleum Trading LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to your use of the Website, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.
11. Confidentiality
Any business information, pricing data, counterparty details, or trade documentation shared between ABRA ALARAB and its clients or potential counterparties is considered confidential and proprietary. Such information must not be disclosed to third parties without the prior written consent of ABRA ALARAB, except as required by law or regulation.
12. Third-Party Links
This Website may contain links to third-party websites for your convenience and reference. ABRA ALARAB does not endorse, control, or assume responsibility for the content, privacy practices, or availability of any third-party websites. Accessing such links is at your own risk.
13. Governing Law
These Terms and any disputes or claims arising out of or in connection with them (including non-contractual disputes) are governed by and construed in accordance with the laws of the United Arab Emirates and, specifically, the laws of the Emirate of Dubai. For commercial transactions, the parties may agree in writing to the jurisdiction of the Dubai International Financial Centre (DIFC) Courts or international arbitration under applicable rules.
14. Dispute Resolution
In the event of any dispute arising from or relating to these Terms or your use of the Website, the parties shall first attempt to resolve the matter amicably through good-faith negotiation. If the dispute is not resolved within 30 days, it shall be submitted to the exclusive jurisdiction of the courts of Dubai, UAE, unless otherwise agreed in writing.
15. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of the Website after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.
16. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us:
ABRA ALARAB Petroleum Trading LLC
Office M20, Mezzanine Floor, Al Dana Centre,
Maktoum Street, Deira, Dubai, UAE
Email: business@abraalarab.com